Contact Us

We offer two delivery options: Standard Delivery at a flat rate of £10 for any order under £70, and Free Delivery on all orders over £70.

We currently deliver to addresses within the United Kingdom only.

All fragile items are carefully packaged and handled to ensure they arrive safely and in perfect condition.

Yes, you can choose to collect your order from any of our Ford Mears & Partners Funeral Offices during opening hours. Please bring the required identification and order confirmation.

We offer a range of urns, including traditional, biodegradable, keepsake, and decorative options to suit different preferences and needs.

Some of our urns are not available for engraving when ordering through our website, however engraving may still be possible on certain products. Contact our friendly, professional and expert team to discuss personalisation options for the product you're interested in.

We've put together a helpful cremation urn size guide to help you select the correct size based on your specific needs. If you're still unsure, please ask our team and we'll be happy to help.

Absolutely. We offer a range of eco-friendly and biodegradable urns for families who prefer a sustainable option.

We provide a selection of ashes jewellery, including pendants, bracelets, rings, and keyrings, all designed to hold a small amount of your loved one's ashes.

Yes, our ashes jewellery is specially designed to securely hold ashes and is discreet, allowing you to keep your loved one close in a subtle and personal way.

For some products, engraving is available as an option when ordering through our website, and we also allow fingerprint image uploads. Additional engraving styles and personalisation options may be available — contact our team to discuss what's possible for the piece you have in mind.

We recommend cleaning your jewellery with a soft cloth and keeping it away from harsh chemicals or water to preserve its appearance and integrity.